Privacy Policy
Probitas Healthcare ltd
At Probitas Health Care, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you agree to the terms of this policy.
What Personal Data We Collect
We may collect and process the following types of personal data:
Clients/Patients: Name, contact details, health information, care preferences, NHS number, GP details, care plans.
Staff/Applicants: Name, address, contact information, DBS check results, CVs, employment history, references, qualifications, training records.
- Website Visitors: IP address, browser type, usage data via cookies or analytics tools (see Cookie Policy).
We only collect data necessary for delivering care services, employment, recruitment, or responding to enquiries.
How We Use Your Data
We may collect and process the following types of personal data:
Deliver and manage care services in line with NHS or local authority contracts
Ensure safe and effective staffing and scheduling
Process job applications and conduct pre-employment checks
Communicate with clients, patients, and professionals involved in care delivery
Improve our services and ensure regulatory compliance
Respond to referrals or service enquiries
We only process data where we have a lawful basis, such as consent, contractual necessity, legal obligation, or to protect vital interests.
Sharing Your Data
We may share personal data with:
NHS Trusts, GPs, and local authorities for coordinated care delivery
Regulatory bodies such as the Care Quality Commission (CQC)
Payroll and HR providers for staff management
Emergency services where required
With consent, family members or legal representatives involved in your care
We never sell your data to third parties.
How We Store and Protect Your Data
Data is stored securely in encrypted systems or password-protected files
Access is restricted to authorised personnel only
We follow robust procedures to prevent unauthorised access, loss, or misuse
We retain data only for as long as necessary to fulfil our legal and operational obligations.
Cookies
Our website uses cookies for essential functionality and visitor analytics. For more information, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
